Organisational Development & Digitalisation

The greatest potential for progress and change
lies in adapting the systems we work in

My purpose is to help shape environments in which customer
values are created by the intrinsic motivation of people

I advise organisations on the challenges of digital transformation, project & programme management and the ongoing optimisation of working methods

The Challenge

Digitisation is rewriting the rules of competition, with incumbent companies most at risk of being left behind…One banking CEO, says the industry is in the midst of a transition that occurs once every 100 years ...

— Strategic principles for competing in the digital age, McKinsey Quarterly, May 2014

We live now in the age of customer capitalism. The era of shareholder capitalism, i.e. pushing products and services at customers, of tweaking the supply chain, of parsing and manufacturing demand, with the single-minded goal of making money of shareholders, is over ...

— Measuring What Matters, Steve Denning, Forbes, Feb. 2011

Digitisation

Many companies today have at least already started to digitalise their business processes. For most of those involved, the whole process seems rather slow. There is a perceived lack of cross-departmental focus. The Pareto rule says that 20% of your initiatives will produce 80% of your outcome. Let's find out together what we can leave out ...

Being not doing

Are you an organisation that is in the middle of a "transformation" or planning one? It is often difficult to determine whether the transformation will create added value for you. Perhaps one approach is to stop your waterfall initiative of "doing agile". Start "being" agile and become an organisation that plays at the top when it comes to who learns best and adapts the fastest in terms of evolution ...

Stop starting, start finishing

Are you an organisation that still starts all your initiatives at the same time at the beginning of your fiscal year and for some time now not much has really been completed in terms of achieving your necessary time, budget and quality requirements? You are probably running at full steam and everyone is working to capacity. You are highly efficient. But are you also effective? How about an alternative approach that takes you from efficiency to effectiveness ...

Filling The Gap

It's the outcome that counts
not the output

Focus

on what matters

Act in a systematic way

by adapting your system as a whole

Tear down borders

and interact on customer value streams

Repivot Now

Manage Holistically Empower Your People

Become a pilot

use flight levels to
manage your portfolio

flt-leanbility-flight-levels
Dr. Klaus Leopold (http://leanability.com)

Work together by identifying value streams and optimize your process organization

Dissolve your silos and act in the network

finally be/stay a

learning
continuously improving
"customer obsessed"
organisation

Some References

What My Customers & Partners Say